Droxy AI
Customer facing AI agents for your business.
Overview
Droxy allows you to create customer facing AI agents that know everything about your business and can talk to your customers in your brand's voice. These agents can handle a wide range of customer inquiries across various channels, qualify leads, book appointments, and respond to complex customer questions about your products and services. They are easy to build, manage, monitor and scale - you can have an agent ready in minutes!
For agents' knowledge, we support data sources like websites, PDFs, Google Drive, Youtube, and more. For deployment, we support social media channels (Facebook, Instagram), messaging apps (WhatsApp, Messenger), and voice channels (phone numbers and custom SIP trunks). Droxy integrates with your existing tech stack through our Zapier integration to connect to any app without code, and we offer a custom API to integrate with your own systems.
We offer four subscription tiers: Starter (Free), Basic, Advanced, and Enterprise. Visit our pricing page to learn more about what's included in each plan. All plans provide flexibility to upgrade, downgrade, or cancel your subscription as your business needs evolve. For custom limits or dedicated consultation, contact us at [email protected].
Core Features
- 24/7 Customer Support
- Instant Response Capabilities
- Customizable AI Agents
- Multilingual Communication
- Seamless Integration with Existing Tools
- Automated Lead Collection
- Real-time Analytics and Insights
- Smart Product Recommendations
Use Cases
- Automating customer support for e-commerce businesses
- Handling appointment scheduling in healthcare
- Providing instant responses to real estate inquiries
- Engaging customers through social media messaging
- Collecting leads from website visitors
- Answering FAQs for service-based industries
- Personalizing shopping experiences in retail
- Managing customer interactions in hospitality
- Streamlining communication for automotive dealerships
- Facilitating legal consultations and inquiries
Pros & Cons
Pros
- 24/7 availability for customer interactions
- Instant response to customer queries
- Customizable to fit brand voice
- Supports multiple languages
- Easy integration with existing systems
- Reduces operational costs significantly
- Improves lead conversion rates
- Enhances customer satisfaction
- Scalable for businesses of all sizes
- Real-time insights for better decision-making
Cons
- Initial setup may require time
- Limited offline capabilities
- Dependent on internet connectivity
- May need regular updates
- Customization may require technical knowledge
FAQs
Video Review
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