Fluents

Fluents

Fluents.ai is a unified AI voice agent platform that automates inbound and outbound calls, web conversations, and integrations. It replaces call centers and answering services with natural-sounding AI agents that set up in minutes, scale instantly, and adapt to any workflow.

freemium
Fluents

Overview

Fluents.ai is built to transform the $1T+ calling industry by putting phone lines on autopilot with AI voice agents that actually work. Unlike fragmented tools or rigid IVR menus, Fluents delivers natural, human-like conversations that handle booking, qualifying, authenticating, routing, and follow-ups across voice, SMS, and email. Businesses can launch agents in hours without consultants or a dev team - yet scale seamlessly to millions of calls per month .

The platform brings together modular features in a single stack: an Outbound Dialer for high-volume campaigns, an AI Sales Assistant for lead qualification and handoffs, an AI Receptionist for 24/7 inbound calls, a Web Agent that embeds on websites, and full API & infrastructure access for developers. Native integrations with Salesforce, HubSpot, Pipedrive, Google, Outlook, and more ensure every conversation syncs with existing workflows. For agencies and enterprises, Fluents supports white-labeling, multi-tenant setups, and “Bring Your Own Key” flexibility with providers like OpenAI, ElevenLabs, and Google.

Customers have already seen measurable results: a U.S. home care provider saved $200k+ annually by automating intake calls, a financial marketing agency boosted lead-to-qualified conversion rates by 233%, and an event management firm generated $50k+ new revenue in three months. With enterprise-grade reliability, <20ms latency, and real-time human handoff, Fluents is redefining how businesses engage customers - proving that AI voice agents can be both effortless to deploy and powerful at scale

Core Features

  1. Launch AI agents in under an hour with no-code flows
  2. API-first telephony controls for custom integrations and SIP
  3. Concurrency-based scaling for predictable, flat-rate performance
  4. Real-time transcription, analytics, and observability dashboards
  5. 1,500+ native integrations with CRMs, calendars, and tools
  6. Enterprise-grade compliance: TCPA, STIR/SHAKEN, GDPR, HIPAA alignment
  7. Advanced noise cancellation, natural TTS, and barge-in handling
  8. Full-stack ownership for custom features and private integrations

Use Cases

  1. AI receptionist for 24-7 call handling and appointment scheduling
  2. Outbound sales campaigns that pitch, qualify, and book meetings
  3. Healthcare patient intake and appointment reminders with HIPAA controls
  4. Insurance lead qualification and policy renewal call automation
  5. Legal intake and triage with secure, auditable call logs
  6. SaaS product support routing and tiered escalation workflows
  7. Event ticketing and registration follow-up by phone and SMS
  8. Financial services call routing with redaction and audit trails
  9. Real-estate lead nurturing and showing confirmations
  10. Market research and automated phone surveys at scale

Pros & Cons

Pros

  • Owns full AI calling stack for better performance
  • Launch agents fast with no-code workflows
  • API controls for deep developer customization
  • Predictable concurrency-based pricing model
  • Scales from single agents to millions of calls
  • 1,500+ integrations out of the box
  • Enterprise-grade compliance and audit logs
  • Real-time transcripts and analytics dashboards
  • Advanced noise cancellation and natural voices
  • Guided onboarding and dedicated support options

Cons

  • Requires planning for telephony regulatory compliance
  • Higher upfront budget for enterprise programs
  • Custom integrations may take engineering time
  • Overage charges if minutes exceed plan allotment
  • Some niche languages may need custom tuning

FAQs

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