AI glossary · Agents and automation
AI automation
AI automation uses AI to handle repetitive work automatically, such as sorting emails, extracting data from documents or drafting replies.
Also called AI workflow automation, intelligent automation
In more detail
Traditional automation follows fixed rules: “when a form is submitted, add a row to the spreadsheet”. Adding AI lets automations handle messy inputs, like understanding what an email is about or pulling details from an invoice.
Many no-code tools now include AI steps, so non-programmers can build these workflows.
Example
Every new invoice emailed to you is read by AI, its total and due date are added to your accounts sheet, and you get a reminder.
Related terms
Robotic process automation (RPA)Robotic process automation (RPA) is software that copies the clicks and keystrokes a person makes to complete repetitive computer tasks.No-code AINo-code AI tools let you build AI apps, chatbots and automations with visual editors and plain-language instructions instead of programming.AI agentAn AI agent is an AI system that works toward a goal on its own, planning steps, using tools like search or apps, and checking its progress along the way.Prompt chainingPrompt chaining breaks a big task into a series of smaller prompts, where each step’s answer feeds into the next.
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